Terms & Conditions
Please read the following carefully:
By using this website www.paradisecbd.co.uk and purchasing products or services on it, you agree to abide by these Terms & Conditions.
By using this website and placing an order at Paradise CBD you certify that you are at least 18 years of age. This website, with all its contents, is intended solely for consenting adults.
The material in the Web Site is copyright to Paradise CBD or our content and technology providers. You are welcome to view, print and download the contents of the Web Site for personal use, but not for any commercial purposes or re-publication, unless express permission is given by Paradise CBD.
You may contact us by emailing us email@example.com or writing to us at the address at the bottom of this page.
We have tried to ensure that information provided on the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information.
We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site or respect of any error or omission, except about death or personal injury caused by our negligence.
Description of Products
The description and specification of products in the Web Site is only approximate, and we reserve the right to make changes which do not materially affect the quality or performance of those products.
We may correct any error appearing on the Web Site or withdraw any product from sale without incurring liability. Price and availability are also subject to change without notice.
Paradise CBD receives payment with VISA, VISA Electron, Mastercard and JCB. Payment will only deducted from your account upon checkout confirmation.
All amounts are in GBP, British Pounds
Paradise CBD uses an authenticated payment server that encrypts all your card information with the SSL (Secure Socket Layer) protocol. This means that you can not read your information.
Paradise CBD aims to dispatch all orders placed before 1:30 pm, the same day.
Delivery is via royal mail first class and takes 1-5 working days unless otherwise stated at checkout.
Paradise CBD can not be held liable for local airport taxes or import duties incurred as a result of shipping outside the UK, this applies only to international customers.
Your right of complaint only applies to defects in manufacture or quality of product.
The complaint does not apply to errors or damage or injury caused by improper use of the product.
Paradise CBD will not cover return costs in the event of a change of mind.
Legal notice and complaints are to be sent to:
Paradise CBD Ltd
33 Birchfield Road
Packages will not be sent on demand.
Returns / Exchanges
Once an order has been placed and accepted, We can not accept returns/cancellations, unless the item you purchased is defective
or not fit for purpose. If you receive a defective item, please contact us at firstname.lastname@example.org within 7 days. A store credit, or refund may be
offered at our discretion. We will not be liable for return shipping costs.
Subscribe & Save (Recurring) Terms & Conditions
These Terms govern your participation in Subscribe & Save on paradisecbd.co.uk and are between you and Paradise CBD ltd and/or its affiliates (“Paradise CBD Ltd” or “Us” or “We”).
The Terms constitute the entire agreement between you and Paradise CBD Ltd, as appropriate in relation to Subscribe & Save. Please note that your use of the paradisecbd.co.uk website is also governed by our terms and conditions, as well as all other applicable terms, conditions, limitations and requirements, in each case as may be modified from time to time, all of which are incorporated into these Terms. Please read these Terms carefully. By placing an order through Subscribe & Save, you confirm your acceptance of these Terms. Please see our Privacy Notice.
Subscribe and Save Benefits
Subscribe & Save offers a discount off the then-current purchase price for regularly scheduled deliveries of Subscribe & Save Products on paradisecbd.co.uk. The Subscribe & Save benefits identified on the detail page for each Subscribe & Save Product.
Only selected products sold on paradisecbd.co.uk by Paradise CBD Ltd qualify for Subscribe & Save Subscribe & Save Products are identified as such on their detail page. The selection of Subscribe & Save Products may change from time to time. Subscribe & Save Products exclusive to Paradise CBD are only eligible for Subscribe & Save by Paradise CBD members.
You need a Paradise CBD account to register for and purchase items through Subscribe & Save. Your subscriptions are personal to you and you may not assign or transfer your subscription(s) or any of the benefits associated with Subscribe & Save to any third party. You may only use Subscribe & Save for household purposes. Customers purchasing products for business use or for resale purposes may not use Subscribe & Save.
Ordering Process and Product Availability
Once you have subscribed to regular deliveries for Subscribe & Save Products, products will be ordered and delivered automatically at the delivery frequency chosen by you at the time of subscription without any further action required by you. Some subscription and product details (including price, discount and availability) may change over time. Each Subscribe & Save order will be subject to the then applicable subscription and product details. Before each Subscribe & Save order is dispatched to you, you will receive an order confirmation message including order details and instructions for cancelling or modifying your order if you wish to do so (“Order Confirmation”). You will also be sent an e-mail at the address associated with your account or a message on the message centre in Your Account confirming to you that we have, or the Third Party Seller, as appropriate has, dispatched the Subscribe & Save Product to you (“Dispatch Confirmation”).
Each Subscribe & Save order constitutes a separate offer from you to purchase a Subscribe & Save Product. The contract of sale for each Subscribe & Save Product is concluded when the product is dispatched to you and you receive a Dispatch Confirmation.
If any Subscribe & Save Product is not available on the date it is scheduled to be dispatched to you, you will be notified of the delay and we or the Third Party Seller, as appropriate, will attempt to fulfil the order within two weeks of the original dispatch date. If the Subscribe & Save Product becomes available during that two week period, it will be dispatched to you without any further action required by you. Delay due to non-availability of any Subscribe & Save Product will not affect the Subscribe & Save discount applicable to any other Subscribe & Save subscriptions you may have or to future orders for the same Subscribe & Save subscription.
If any Subscribe & Save Product is no longer available for Subscribe & Save, your subscription may be changed to a suitable replacement. You will be notified of this change. If you do not wish to continue with your subscription for a replacement product, you may cancel your subscription.
If you wish to return a Subscribe & Save Product, please see our Returns Policy.
Price, Payment and Renewal
For each Subscribe & Save order you will be charged the price (including VAT where appropriate) of each Subscribe & Save Product on the day your Subscribe & Save order is processed, as detailed in the Order Confirmation, less the applicable Subscribe & Save discount.
The Subscribe & Save discount you receive will be the discount applicable to your Subscribe & Save Products at the time your order is processed, as detailed in the Order Confirmation. Temporary discounts and time limited or special offers only apply to Subscribe & Save orders placed while that discount or offer is available.
Your Subscribe & Save subscription(s) continue until cancelled. The price of each Subscribe & Save order will be charged to the payment method used to create your subscription. If we are unable to complete your Subscribe & Save order using the payment method you used to create your subscription or otherwise indicated by you, you authorise us to update your subscription with another payment method we have on record for you and to charge that payment method for your Subscribe & Save orders. If we do not have another payment method on record for you or are unable to charge any payment method we have on record for you for your Subscribe & Save orders, your Subscribe & Save subscription(s) will be cancelled.
Cancellation or Modification of a Subscribe & Save Subscription
You may modify or cancel your Subscribe & Save subscription(s) at any time. Cancellation or modification will not affect Subscribe & Save orders for which you have already received Dispatch Confirmation.
We retain as appropriate, retains the right to cancel your subscriptions at any time. If your subscription is cancelled, you will be notified and you will only be charged for Subscribe & Save orders for which you have already received a Dispatch Confirmation. Failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our or, if appropriate, the Third Party Seller’s, rights.
If a Subscribe & Save subscription(s) is cancelled, you will only be charged for the Subscribe & Save orders dispatched to you and no further Subscribe & Save orders for that Subscribe & Save Product will be placed. Cancellation of a Subscribe & Save subscription for any reason might decrease the discounts applicable to your remaining Subscribe & Save subscriptions. You can check the Subscribe & Save discount applied to your current subscriptions from Your Account.
If you reactivate a Subscribe & Save subscription that you previously cancelled, the discount applicable to your reactivated subscription may not be the same discount that was in effect prior to cancellation. The new discount will be applied to your future orders of that Subscribe & Save subscription.
If any problems arise with your delivery address, Paradise CBD account or payment method, which we are unable to address, we will notify you via e-mail using the e-mail address associated with your subscription or via the message centre of Your Account and your Subscribe & Save subscription(s) will be automatically placed on hold. No additional Subscribe & Save orders will be processed or dispatched until the problem is resolved.
Complaints – overview and links:
If you have a complaint about a product purchased from our shop, a complaint may be sent to:
Paradise CBD Ltd
33 Birchfield Road