We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure.

If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 7 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

We currently ship to all European destinations, excluding:
Austria
Finland
Portugal
Slovakia
Denmark
Malta

Delivery Timescales

UK Standard (Free)

Sent by Royal Mail 1st Class, Or Tracked 48 will arrive in 1-3 working days.

UK Next Working Day Guaranteed (£4.99)

Sent by Royal Mail Special Delivery Guaranteed (Before 1pm), will arrive the next working day if ordered before 1.30pm. Please note that any orders placed after 1.30pm on a Friday will not leave our warehouse until the following Monday. Signature Required!

International Parcels

Royal Mail International Tracked & Signed For, Free on orders abover £60/€60.

The estimated delivery timescales by country can be found below.

Please be aware your order may require a signature upon arrival.

 

Shipping Times (Estimated)

Ireland, Isle of Man, Jersey, Guernsey: 1-5 days
France, Spain, Germany, Italy, Greece, Cyprus: 3-5 days
Luxembourg, Netherlands, Belgium, Norway, Sweden : 3-5 days
Poland, Slovenia, Romania, Latvia, Bulgaria, Iceland: 3-7 days

Returns/Exchanges

Once an order has been placed, We do not accept returns/cancellations unless the item you purchased is defective or not fit for purpose. If you receive a defective item, please contact us at info@paradisecbd.co.uk within 7 days. A store credit may be offered at our discretion.

Re-Shipping

If for any reason your order is returned to us due to non collection from sorting office/depot we can re-ship this to your address at your cost. We charge £4.99 for the re-shipping of any parcel in the UK.