Find out more about deliveries, returns, and when to expect your order!

We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure.

If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 7 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

Delivery Timescales

 

UK Standard (Free)

Sent by Royal Mail 1st Class, Or Tracked 48 will arrive in 1-3 working days.
(Please note that due to COVID-19, deliveries times may be a little longer.)

UK Next Working Day Guaranteed (£4.99)

Sent by Royal Mail Special Delivery Guaranteed, will arrive the next working day if ordered before 1.30pm. Please note that any orders placed after 1.30pm on a Friday will not leave our warehouse until the following Monday. Signature Required!

 

International Parcels

Royal Mail International Tracked & Signed For, Free on orders abover £60/€60.

The estimated delivery timescales by country can be found below.

Please be aware your order may require a signature upon arrival.

 

Shipping Times (Estimated)

Ireland, Isle of Man, Jersey, Guernsey: 1-5 days
France, Spain, Germany, Italy, Greece, Cyprus: 3-5 days
Luxembourg, Netherlands, Belgium, Norway, Sweden : 3-5 days
Poland, Slovenia, Romania, Latvia, Bulgaria, Iceland: 3-7 days

We currently ship to all European destinations, excluding:
Austria
Finland
Portugal
Slovakia
Denmark
Malta


 

Returns/Exchanges

Once an order has been placed, We do not accept returns/cancellations unless the item you purchased is defective or not fit for purpose. If you receive a defective item, please contact us at info@paradisecbd.co.uk within 7 days. A store credit may be offered at our discretion.

 

Re-Shipping

If for any reason your order is returned to us due to non collection from sorting office/depot we can re-ship this to your address at your cost. We charge £4.99 for the re-shipping of any parcel in the UK.

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