We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure.

If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 7 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

We currently ship to all European destinations, excluding:

Germany
Austria
Finland
Portugal
Slovakia
Denmark
Malta

Delivery Timescales

UK First Class Standard (Free)

Royal Mail 1st Class and will arrive in 1-5 working days.

UK Next Working Day Guaranteed (£7.49)

Royal Mail Special Delivery and will arrive the next working day if ordered before 1.30pm. Please note that any orders placed after 1.30pm on a Friday will not leave our warehouse until the following Monday.

International Parcels

Royal Mail International Tracked & Signed For, The estimated delivery timescales by country can be found below.

Please be aware your order will require a signature upon arrival.

Shipping Times (Estimated)

Ireland: 1-5 days
France: 3-5 days
Spain: 3-5 days
Canary Islands: 4-7 days
Luxembourg: 3-5 days
Netherlands: 3-5 days
Belgium: 3-5 days
Italy: 3-5 days
Greece: 4-7 days

Returns/Exchanges

Once an order has been placed, We do not accept returns/cancellations unless the item you purchased is defective or not fit for purpose. If you receive a defective item, please contact us at info@paradisecbd.co.uk within 7 days. A store credit may be offered at our discretion.

Re-Shipping

If for any reason your order is returned to us due to non collection from sorting office/depot we can re-ship this to your address at your cost. We charge £4.99 for the re-shipping of any parcel in the UK, and £14.99 for International orders.