We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure.

If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 7 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

 

We currently ship to all European destinations, excluding:

Germany
Austria
Portugal
Slovakia
Denmark
Malta

Delivery Timescales

UK First Class Standard (Free)

Royal Mail 1st Class and will arrive in 1-3 working days.

UK Next Working Day Guaranteed (£7.49)

Royal Mail Special Delivery and will arrive the next working day if ordered before 1pm. Please note that any orders placed after 1pm on a Friday will not leave our warehouse until the following Monday.

International Parcels

Royal Mail International Tracked & Signed For, The estimated delivery timescales by country can be found below.

Please be aware your order will require a signature upon arrival. 

Shipping Times (Estimated)

Ireland: 1-5 days
France: 3-5 days
Spain: 3-5 days
Canary Islands: 4-7 days
Luxembourg: 3-5 days
Netherlands: 3-5 days
Belgium: 3-5 days
Italy: 3-5 days
Greece: 4-7 days

Returns

Once an order has been dispatched, you may return the goods within 14 days of receipt. Goods must be unopened with seals intact. If an item has been used/opened, we cannot accept a return due to potential denaturing of the product.

 

Re-Shipping

If for any reason your order is returned to us due to non collection from sorting office/depot we can re-ship this to your address at your cost. We charge £4.99 for the re-shipping of any parcel in the UK, and £14.99 for International orders.