Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery is free on all orders. Some higher value items may require a signature upon arrival.
Next day guaranteed delivery is available at an additional cost.
We accept Visa and Mastercard, aswell as cash on collection.
UK standard parcels are sent by Royal Mail 1st Class Tracked unless otherwise stated.
99% of orders will arrive the next working day – however please allow up to 5 working days before contacting us. Your tracking number can be found at the bottom of your dispatch confirmation email or by logging in to your account.
UK Next day parcels are sent by Royal Mail Special Delivery, and will arrive the next working day (not including weekends) if ordered before 1.30pm.
Unfortunately not. We no longer provide telephone customer services due to staffing limitations. Please contact us by email or live chat, and we will respond to your query immediately.
All payments are handled by our processing partner Paytriot, using the latest in SSL technology to keep your details 100% protected.
You will recieve an email from us upon dispatch (please check your spam folder) confirming your tracking number and carrier. If you have any questions please contact us.
Your invoice will be sent by email once payment is confirmed.
If you would like to discuss anything business or press related, please contact email@example.com
Please Note: We do not respond to unsolicited sales emails or calls